{"id":1160,"date":"2021-12-24T03:56:32","date_gmt":"2021-12-24T03:56:32","guid":{"rendered":"https:\/\/lechamp.vn\/?page_id=1160"},"modified":"2022-03-18T04:27:03","modified_gmt":"2022-03-18T04:27:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/lechamp.vn\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\r\n
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Frequently Asked Questions<\/h1>\r\n\r\n\r\n\r\n

See below some of the questions we get frequently asked<\/p>\r\n<\/div><\/div>\r\n\r\n\r\n\r\n

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\n\t\t\t\t\tWhich route can I take to travel to Le Champ Tu Le?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can travel to Tu Le in the following ways:<\/p>\n

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  • Personal vehicles: If your family has your own car, you can take the Hanoi Lao Cai highway, turn into IC12; go straight on Highway 37 and continue on Highway 32 for about 50km more to reach Le Champ Tu Le Resort. The resort is located on Highway 32.<\/li>\n
  • Register a Limousine car to pick you up as part of the service of Le Champ Tu Le Resort: when booking a room at the resort, you can contact the booking unit to ask about the registration of seats.<\/li>\n<\/ul>\n

    Please contact the hotline for more information!<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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    \n\t\t\t\t\tHow far is it and how long does it take to travel from Hanoi to Le Champ Tu Le?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Le Champ Tu Le Resort Hot Spring & Spa is 230km from Central Hanoi towards the Northwest regions. It takes 4 hours by car to reach the Resort.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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    \n\t\t\t\t\tAre the Hot mineral baths included in my room rate? Are the baths far away from my accomodation?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Our hot mineral bath service is included in the room rate and belongs to Le Champ resort. You can either walk or take a buggy from your accomodation to the mineral bath area.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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    \n\t\t\t\t\tDoes the mineral bath area have indoor pools besides outdoor ones? Can I take a bath when the weather is cold?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The mineral bath area at Le Champ resort has both outdoor pools and private indoor mineral baths.<\/p>\n

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    • For the outdoor pools, you can use them freely during operation hours.<\/li>\n
    • For private mineral baths, please contact and register in advance with our reception to ensure availability.<\/li>\n<\/ul>\n

      The hot mineral baths have a temperature of 4- – 45 Celsius degrees so you are guaranteed to enjoy them throughout the 4 seasons.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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      \n\t\t\t\t\tIs my breakfast\/dinner served as a set menu or a buffet?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      At Le Champ Tu Le, breakfast will be served as a set or as a buffet. Lunch and dinner will be served as a set or a la carte.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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      \n\t\t\t\t\tWhat are the additional fees for children?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      “The standard number of guests per room is 2 guests. In the case of children sleeping with their parents, the resort has a policy of additional fees for up to 02 children from 6 years old and above per room.
      \n– Extra adult bed (from 12 years old and up):
      \n + Weekdays: 900,000 VND\/NET
      \n + Weekends: 1,200,000 VND\/NET
      \n– Children from (6-11 years old) (sharing bed with parents):
      \n + Day of the week: 600,000 VND\/ NET
      \n + Weekends are VND 800,000\/NET
      \n– Children from 0-5 years old (sharing bed with parents): FREE”<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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      \n\t\t\t\t\tWill there be changes in the room rate?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      The room rates on the website are the listed room rates for 2022. The differences related to each room category on public holidays are noted in detail in each room class. Please contact our hotline for more information.
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      \n\t\t\t\t\tDoes the room rate include taxes and fees?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      The room rates on our website include 5% service charge and 8% VAT according to government regulations.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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      \n\t\t\t\t\tDo you have any specific medical requirement?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Guests visitting the Resort are required to have received at least 2 shots of COVID-19 vaccine.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n <\/div>\n

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      \n\t\t\t\t\tWhat are the flowers seasons of Yen Bai? Which is the most picturesque?<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t
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      All year round, Tu Le, Yen Bai has flower seasons and beautiful times for you to admire:<\/span><\/p>\n